Soft skills, also called people skills, are a combination of social skills, communication skills, character and personality traits, attitudes, social intelligence and emotional intelligence that enable people to navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills.
This unique course has been designed to deliver, in just 2 days, a complete set of methods, tools, techniques and skills that will help team members and Leaders be much more effective at work.
This highly participative course includes hands-on workshops, case studies, exercises, self-awareness, teamwork and role plays.
The course is interactive, fun, and interesting. We keep the participants actively involved throughout these intensive 2 days, using a little theory, and then immediately practicing in a safe, comfortable environment. Participants walk out with real skills that they can start to apply immediately. The course is taught by highly experienced practitioners.
Each participant will choose 3 objectives to achieve within the following 3 months, based on what they learned during the workshop.
We recommend arranging a group conference call 3 months after the workshop with the trainer to go through the 3 objectives, in order to debrief on what each participant achieved, and if not, why not. This ensures that each participant applies the theory learned during the 2 days.
Benefits of our Effective Soft Skills for for Team members and LeadersAt the end of the course, you will be able to:
- Identify and apply effective behaviors when managing projects
- Use techniques to communicate effectively
- Understand your state of mind and manage yourself more effectively
- Create and execute well-formed objectives
- Implement a healthy team
- Manage meetings
- Understand yourself better – personally and professionally
Outline of our Effective Soft Skills for Team members and Leaders Course- Fundamental principles of communication and NLP
- Active listening and asking questions
- Managing your state of mind
- Target setting: how to create well-formed objectives
- The Johari matrix
- Managing meetings
- The human capital